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NetCascade Support

NetCascade Support Team always available 24/7/365 days.

Our Inhouse Support Team is here to answer or correct problems you may encounter while hosting with NetCascade. Point Domain Names to your website, correct Server errors or access problems, help you setup your email or any number of problems or questions you may have related to our services, our team is here to help.

  • Domain Setup
  • Hosting Installation
  • Free Site Transfers
  • Email Setup
  • Website Program Installation
  • and More!

Support Center

Open every day to help with any problem you may be experiencing.


The links to this page are for video tutorials to provide structured support for the many features and resources related to NetCascade.

Find informative articles on setting up your website, creating your website along with tips and tricks to make any website standout!

Client Portal for more information including invoice listing, services and products under your account along with additional information.

Accessing Your Domain Settings

If you have your domain name registered with Netcascade you have two ways to access and adjust your domain settings.

  1. Goto the 'Client Portal' and click on 'Account' then 'Login'.
  2. At the 'Client Area' select 'Domains' then 'My Domains' or click in the box 'Domains'.
  3. Depending on how many domains you have click on the 'Active' button associated with domain to modify.
  4. On the left side menu select one of the following:
    • Nameservers
    • Register Lock
    • Private Nameservers
    • DNS Management
    • Email Forwarding
    • Get EPP Code
Client Portal

Another way to modify your Domain registered with NetCascade or one that is not registered with NetCascade but, you've purchase DNS Hosting is to use our 'Domain Management Portal'. However, you must have a domain password which is not the same as your 'Client Portal' password.

You must submit a ticket to our suppport group to setup a Domain Password.

Domain Management Portal